In business, the term Business services describes activities that benefit companies without resulting in a tangible product. Companies rely on these services for marketing, production, safety and cost reasons. These activities also help large firms keep up with work demands.
A number of industries fall under the Business services umbrella. Examples include consulting, property and equipment maintenance, financial services, information technology and advertising and design. These types of services can be delivered to customers, other businesses or internally within a company.
Training Services- Many companies enlist the services of training agencies to provide employees with skills and knowledge they need for their job. Some of these services include delivering presentations, conducting workshops and helping with employee evaluations.
Technical Services- Tech support professionals can help companies or individuals troubleshoot problems with computers, networks and other technologies. These services can help solve issues quickly so that employees can remain productive.
Professional and Management Services
This article outlines an approach for crafting a profitable service business. Developed as a core teaching module at Harvard Business School, this approach recognizes that service businesses are fundamentally different from product companies. It teaches students that to succeed, a service business must get four critical elements right. In addition, a service business needs to have a strategy that aligns these elements. Otherwise, the business will likely fail. In order to succeed, the service business must be able to deliver value to customers that is unique and compelling.